By: Joshua Uebergang
Everyone from time to time has to deal with rude, difficult, and inconsiderate people at parties, at work or school on the street or at the grocery checkout line. Let's face it, rude people are pretty much everywhere, and they can ruin your day in an instant if you are unprepared with dealing with them. While it may seem difficult, dealing with rude people can be done easily with a little preparation and forethought. Here are the easy ways to deal with rude people in any situation.
TRY PEACEFUL AND DIRECT
Look the rude person in the eye and ask nicely for them to stop their rude behavior or insults. Chances are this may not work, but sometimes it can, and it has the added benefit of preventing you from become angered and rude yourself. The assertive communication from your eye contact can stop their difficult behavior.
DON'T ATTEMPT ONEUPSMANSHIP
Don't ever try to "out-rude" a rude person, as it will only escalate the situation, and make you both jerks. Chances are too that you are no match for the rudeness of the person you are trying to out perform here, so never take the bait and do not respond in kind.
STAY CALM
The most important thing to do when dealing with a rude person is maintain a sense of calm and peacefulness, and do not let yourself be baited into a confrontation that will escalate the conflict. Maintain a level head, keep cool, and always address the rude person in an even, soothing tone.
MAINTAIN MATURITY
Rudeness is often born of a person's immaturity and inability to process adversity and frustration. By always being the mature one in any interaction with a rude person, you will always have upper hand. Do not succumb to the desire to "sink to their level" and try to address the rude person's concerns rationally and as maturely as you possibly can manage.
STEER THE CONVERSATION AWAY FROM CONFLICT
If the rude person has any kind of problem with something that is currently being discussed, attempt to shift the conversation to a more innocuous and safe topic that won't provoke them. It helps to have a few such topics at the ready, such as the weather. If they refuse to allow you to do this, and they insist on maintaining their rude behavior, do not hesitate to simply end the interaction as calmly and rationally as possible, and inform them that if they wish to talk with you again in the future, to approach you with a more pleasant demeanor.
It's not easy dealing with rude people at work or in your family, but with these five skills you can better handle difficult people.
Everyone from time to time has to deal with rude, difficult, and inconsiderate people at parties, at work or school on the street or at the grocery checkout line. Let's face it, rude people are pretty much everywhere, and they can ruin your day in an instant if you are unprepared with dealing with them. Here are the easy ways to deal with rude people in any situation.
Read my full article to deal with difficult people. For an extra resource, I also encourage you to check out my guide on assertive communication skills.
Article Source: http://www.positivearticles.com. PositiveArticles.Com does not vouch for or necessarily endorse the contents of this article.
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